Terms of service

Welcome to PokéReserve. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use our services.

You agree to use this website only for lawful purposes and in accordance with these Terms.

2. Products and Services

PokéReserve offers Pokémon trading cards, collectibles, accessories, and related merchandise.

We reserve the right to:

  • Modify or discontinue products at any time.

  • Limit product quantities.

  • Refuse or cancel orders at our discretion.

  • Correct pricing, inventory, or product description errors.

Product images are provided for illustration purposes. Actual products may vary slightly due to manufacturing updates, printing differences, or display settings.

3. Pricing

All prices displayed on our website are subject to change without prior notice.

While we strive for accuracy, pricing or typographical errors may occasionally occur. If an error affects your order, we reserve the right to cancel the order and issue a full refund.

4. Orders

After placing an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order.

PokéReserve reserves the right to cancel or refuse any order for reasons including, but not limited to:

  • Product unavailability

  • Payment authorization failure

  • Suspected fraud

  • Pricing or listing errors

  • Violation of these Terms

If your order is cancelled after payment has been received, a refund will be issued using your original payment method.

5. Payments

Payment must be completed before an order is processed.

We accept secure payment methods available at checkout. By submitting payment information, you represent that you are authorized to use the selected payment method.

6. Shipping

Shipping times are estimates only and are not guaranteed.

Delivery delays caused by shipping carriers, customs authorities, weather conditions, or events beyond our reasonable control are not the responsibility of PokéReserve.

Please refer to our Shipping Policy for additional information.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers should review that policy before making a purchase.

8. User Accounts

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your login credentials.

  • Restricting unauthorized access to your account.

  • Ensuring the accuracy of your account information.

You agree to notify us immediately if you suspect unauthorized use of your account.

9. Prohibited Uses

You agree not to:

  • Violate any applicable laws or regulations.

  • Use the website for fraudulent or unlawful purposes.

  • Attempt to gain unauthorized access to our systems.

  • Interfere with the security or functionality of the website.

  • Upload malicious software or harmful code.

  • Copy, reproduce, or exploit website content without written permission.

10. Intellectual Property

All website content, including text, graphics, logos, product descriptions, images, and designs, is the property of PokéReserve or its licensors and is protected by applicable intellectual property laws.

No content may be reproduced, distributed, or used without prior written consent.

11. Third-Party Links

Our website may contain links to third-party websites.

PokéReserve is not responsible for the content, policies, products, or services offered by third-party websites.

Accessing third-party websites is done at your own risk.

12. Disclaimer of Warranties

This website and all products and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, PokéReserve makes no warranties, express or implied, regarding:

  • Website availability

  • Product accuracy

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

13. Limitation of Liability

To the maximum extent permitted by law, PokéReserve shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of the website

  • Product purchases

  • Shipping delays

  • Website interruptions

  • Loss of data or profits

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the applicable order.

14. Indemnification

You agree to indemnify and hold harmless PokéReserve, its owners, employees, affiliates, and service providers from any claims, damages, losses, liabilities, costs, or expenses arising from your violation of these Terms or misuse of the website.

15. Force Majeure

PokéReserve shall not be liable for delays or failures in performance caused by circumstances beyond our reasonable control, including natural disasters, pandemics, labor disputes, transportation disruptions, governmental actions, internet outages, or other force majeure events.

16. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon publication on our website. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

17. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which PokéReserve operates, without regard to conflict of law principles.

18. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

PokéReserve

Email: contact@PokéReserve.shop

Phone: +1 (479) 345-1674

Business Address:
81 Souttar Terrace
WATERMANS BAY WA 6020